Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Not unless local or state laws specifically require it. We recommend reviewing current regulations in your jurisdiction for guidance. -
Are you licensed?
Yes, we are a fully licensed property management company and operate in full compliance with all applicable industry standards and legal requirements. -
Can I reach you after hours?
For emergencies, we provide a dedicated contact number to ensure urgent matters are addressed promptly. Routine inquiries are handled during standard business hours. -
Can you put the money directly into my account?
Yes. We offer convenient direct deposit for owner disbursements, ensuring your funds are transferred securely and efficiently. -
Do I get to see the lease or sign it?
Owners may review lease agreements prior to execution. As your property manager, we handle the lease signing process on your behalf unless you request otherwise.Do you also handle real estate sales?
Yes, we offer real estate services in addition to property management. If you are considering buying or selling, we are happy to assist you.How and when will I receive my rental income?
Owner payments are processed on a regular schedule following rent collection and expense reconciliation. Funds are typically delivered via direct deposit or mailed check.How is rent collection managed?
We offer tenants several payment options, including an online portal for 24/7 convenience. Late payments are managed according to the terms of the lease agreement.How long are the lease agreements?
Most standard leases are for a 12-month term. We also offer flexible options depending on market conditions and your specific preferences.How much do you charge for the security deposit?
Security deposits are determined based on market standards, rental amount, and tenant qualifications, and are held in compliance with all applicable laws.How quickly can you start managing my property?
We can begin as soon as all management agreements are completed and the property is prepared for leasing.What type of properties do you manage?
We manage a wide range of property types including single-family homes, condominiums, townhomes, multi-family units, and commercial buildings.What types of reports will I receive and how often?
You will receive regular monthly financial statements covering rent, expenses, and property activity. Additional custom reports are available upon request.Who holds the tenant security deposit?
Security deposits are maintained in a dedicated trust account as required by law. Management and handling procedures comply with local and state regulations.

