Property Management Blog


Bell Anderson - Thursday, October 03, 2013

Courtesy of Landlord Solutions, http://landlordsolutionsinc.com/2013/09/6-things-good-tenants-hate/

Posted on September 24, 2013

Don’t mess up a good thing by making your good tenants mad. Here is a list of the top things you can avoid to keep your best renters from wanting to move.

1. Good tenants hate unclear rules
Your lease should clearly spell out anything your renters need to know. If you’re expecting your renters to read your mind, you will both be disappointed. It is always best to be clear about expectations up front.

2. Good tenants hate being disturbed.
If you need to stop by, or send anyone over to the property, it is essential that you give your tenants fair warning. If you manage a multi-property unit, it is imperative that you deal with noise complaints immediately.

3. Parking Issues
Again, this is often more for multi-unit properties, but you might be surprised to know that parking issues rank right up there with noise complaints in terms of driving good tenants crazy.

4. Slow or ignored repair requests
Trust is a two-way street. While you expect your renters to pay you on-time, they expect you to keep your word. If you promise to send someone over to take care of a maintenance issue, follow through! Failing to take care of repairs promptly and predictably will absolutely drive great renters to seek other housing opportunities.

5. Feeling unsafe
It’s the law to keep keys separate and locked away. Make sure that you communicate anything that could jeopardize their safety. It’s even a good idea to do a safety and security survey at least once or twice a year.

6. Not being appreciated
Good tenants know they are good tenants. Little touches of thoughtfulness will go a long way in communicating that you care. A phone call to check in, or a holiday greeting card can really make a lasting impression. If they never hear from you, they may get the impression you don’t care. And that’s when renters can start to think about moving.

Bell-Anderson & Associates

10615 SE 256th St Suite #201, Kent WA 98030
253-852-8195 | 800-755-5397

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